Exchange Policy

  • Suja Silks does not entertain returns.

    All our products are quality checked and come in tamper-proof packaging. Please do not accept the delivery if you notice that the package is tampered or damaged. In such events, we request you to take photos of the tampered/damaged area, do not sign acceptance of the package, and return the package back to the carrier. Should you accept such a package, it will be deemed that the product was received in good condition.

  • The right to accept returns is solely the decision of Suja Silks.

    In case of returns made by customers where there has been no fault on part of Suja Silks, the entire shipping cost must be borne with customers.

  • We cannot be responsible for items that we do not receive.

    The liability rests entirely on the sender in the event of the loss of product while shipping the product back.

  • We cannot be responsible for items that we do not receive.

    In the event that an item is damaged during shipment, we cannot be responsible for the same.

  • If the product is disliked by the customer it is not eligible for return. Suja Silks reserve the right to refuse an exchange request if it does not comply with these policies.

    You may not create a link to Suja Silks website from another website without Suja Silks prior consent in writing. Suja Silks makes no warranty that the website will be available uninterrupted or free of errors.